What the job is
This job is an IT Specialist in Des Moines, Iowa. You work for the Deputy Assistant Secretary for Information and Technology. You help people with computers and phones.

What you will do
You will answer phone calls and help people in person. You will fix hardware and software problems. You will move and set up IT equipment. You will keep records of problems and suggest improvements. You will set up computers, laptops, tablets, phones, and video equipment. You will manage user accounts and teach other staff. You will keep help desk records and organize cables.

What you need
You must be a U.S. citizen. You need to pass a background check. You should have basic IT skills. You must be able to lift up to 50 pounds and work at a desk.

What you will get
You get a salary between $89,508 and $116,362. You work Monday to Friday 8:00 a.m. to 4:30 p.m. You get a one-year probation period. You may work on a regular schedule. The job is not a virtual position.