What the job is
This job is in Washington, District of Columbia. It is for an IT Specialist who helps people with computer problems. The job is part of the Mid Atlantic End User Operations office.
What you will do
You will answer phone calls and help people at their desks. You will fix computers, laptops, tablets, phones and video equipment. You will install and move IT equipment. You will keep records of problems and suggest improvements. You will maintain the standard settings on all devices. You will clear old account records and train junior staff.
What you need
You must be a U.S. citizen. You need to be able to work with computers and help people. You should be able to walk and lift up to 50 pounds. You must pass a background check and a simple online test.
What you will get
You will work Monday to Friday from 8:00 a.m. to 4:30 p.m. You will get a salary between $89,508 and $116,362. The job is on site, not remote. You will have a one‑year probation period. You will be paid in line with federal pay rules.