What the job is
This job is an IT Specialist position in Washington, District of Columbia. You will help people with computer problems and keep equipment working.

What you will do
- Answer phone calls and help users on the phone.
- Work at a desk to solve software and hardware problems.
- Move and set up computers and other devices.
- Keep records of problems and suggest ways to improve.
- Install and update computer settings.
- Check user accounts and remove old ones.
- Teach junior IT staff.
- Keep the help desk data accurate.
- Organize cable connections in server rooms.

What you need
- Good computer skills.
- Ability to explain tech issues in simple words.
- Willingness to move equipment and lift up to 50 pounds.
- U.S. citizenship.
- Pass a background check.

What you will get
- Full‑time schedule Monday to Friday, 8:00 a.m. to 4:30 p.m.
- Salary between $89,508 and $116,362.
- 1‑year probation period.
- Opportunity to work for the U.S. government and help veterans.